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Improving Interpersonal Relationships

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Public Training Course - Taught Live OnLine

Notify me when Improving Interpersonal Relationships Public Technical Training Course is next scheduled!Training Description

In this online Improving Interpersonal Relationships training course you will learn how to create a state of mind that allows you to meet, conquer and transcend the challenges in your interpersonal relationships. You will learn to live from a vision and purpose rather than being reactive to circumstances, events, and other people. You will learn how a positive attitude and behavior are related to building healthy interpersonal relationships. Also, to understand the importance of communicating effectively with others, and learn principles and practices of trust in interpersonal relationships that result in win-win relationships.

Achieve personal mastery as you transcend challenges and learn the secrets of soaring to new heights in your interpersonal relationships.

Training Objectives

People who attend this program will learn a set of principles that will change the way they view their lives as well as their performance on the job. They will grow in self understanding, confidence, personal effectiveness, and their ability to handle the challenges/opportunities of their personal and workplace lives. Such personal transformation forms the foundation for healthy interpersonal relationships.

Prerequisites

NONE

Training Outline

Course Introduction

  • Instructor background and Experience
  • Course overview
  • Course objectives

Exercise Responsibility

  • Learn the meaning and nature of personal responsibility
  • Understand how you avoid taking responsibility for yourself
  • Assess your willingness to accept personal responsibility
  • See the choices available in your life
  • “Claim ownership” for the results in your interpersonal life
  • Understand the power and freedom that comes from accepting responsibility

Positive Impact

  • Discover how attitude and behavior are related.
  • How to treat others respectfully
  • How to prevent negative feelings from affecting your interpersonal relationships

The Trust Imperative

  • Appreciate the need for collaboration in our interdependent society
  • Learn the definition and key elements of trust
  • Evaluate the consequences of high and low trust within your interpersonal relationships
  • Understand the importance of being trustworthy in building trust and rate your trustworthiness.

Collusion

  • Understand the dynamic of collusion
  • Be able to identify and diagram collusive relationships
  • Write a personal story of collusion
  • Evaluate the consequences of collusion

A Change of Heart

  • Learn the four reasons we engage in collusion
  • Identify payoffs and prices from our collusions
  • Understand the folly of trying to get others to change
  • Learn the two ways of being in our relationships with others
  • Experience a change of heart toward others
  • Learn and practice the skill of creating safe and trusting relationships

Face-to-Face Communication

  • Explore the role of communication in interpersonal relationships
  • Learn about alternative ways of communicating/influencing others
  • Identify your “native tongue” or preferred style of communicating
  • Understand the consequences of an absence of dialogue

Interpersonal Dialogue: Core Principles

  • Understand the definition and meaning of interpersonal dialogue
  • Learn a model and the core principles of dialogue
  • Understand why mutuality is the “bedrock” of dialogue
  • Learn how to create a pool of shared understanding
  • Know how to solve problems in a win-win way
  • Do a self-assessment of your skills in interpersonal dialogue
  • Receive feedback from others regarding your dialogue skills

Interpersonal Dialogue: The Steps

  • Learn the steps of dialogue
  • Practice the skill of mutuality
  • Learn and Practice various inquiry skills
  • Understand the meaning and guidelines of advocacy
  • Know how to identify and share your left-hand column
  • Practice using the skills of dialogue
  • Identify actions to improve your ability to engage in dialogue

Harnessing Harmful Behavior

  • Learn to confront behavior that fails to meet your expectations
  • Understand the importance of discipline and conformity in building trust in interpersonal relationships
  • Develop a set of non-negotiables for those who you lead
  • Practice the skill of harnessing harmful behavior
  • Apply the skill to back home situations

Strengthening Our Relationships

  • Understand the characteristics and consequences of co-dependency
  • Know the difference between responsibility for and responsibility to another
  • Learn a credo for your relationships
  • Understand what you do that weakens others when you intend to help
  • Learn the valuing process as a skill to strengthen others
  • Evaluate what you do strengthen others in your relationships
  • Understand how contracting can be used to strengthen yourself and others.