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CompTIA A+ Certification Depot Technician

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Course Length - 2 Days

Course Description

This course prepares students for the CompTIA A+ 220-604 certification exam (2006 Objectives). It is designed for students and professionals who work (or intend to work) in computer hardware support roles where there is limited customer interaction. Working toward job titles such as Bench Technician or Depot Technician, students will learn how to support and repair desktop computers, laptops, portables, printers, and scanners. Security, from both a hardware and software perspective, is covered extensively.

Course Outline

Power systems

  • Power supplies
  • Power supply troubleshooting

CPUs and motherboards

  • CPU and motherboard installation
  • Motherboard troubleshooting

Memory systems

  • RAM installation
  • Memory troubleshooting

Expansion cards

  • Host system interaction
  • Expansion card installation
  • Laptop expansion device installation
  • Legacy device installation
  • Expansion card troubleshooting

Internal data storage devices

  • Hard drives
  • Optical drives
  • Floppy drives
  • Storage device troubleshooting

Printers and scanners

  • Printing technologies
  • Printers
  • Scanners

Portable computers and devices

  • Component replacement
  • Portable computer power sources

Network connections

  • LAN connections
  • Wireless communication connections

Security

  • Local security
  • Security hardware
  • The human aspects of security

Maintaining the PC environment

  • Safety and hazards
  • Troubleshooting and maintaining PCs

Appendix A: Certification exam objectives map

  • Comprehensive exam objectives

Appendix B: CompTIA A+ acronyms

  • Acronyms list