Telecommunications Essentials

Telecommunication networks have provided information transport essential to the success of our enterprises.  Although designed and optimized for voice, other services such as fax, video, short messaging and have been added to meet the expanding communication needs of organizations and individuals.  This course provides participants with a working understanding and appreciation of the features, functions and modern implementations of telecommunication networks.  All major market penetrations are discussed, concentrating on the universal goal of converging all applications  (voice, data, image, video…) onto one network and providing the appropriate quality-of-service for each.

• Understand basic terminology and concepts and take the lead in telecom discussions.
• Comprehend how telecommunications can be used most cost-effectively their business.
• Recognize the goal of convergence and quality of service in modern telecom solutions.
• Be aware of the features, functions and challenges of circuit-based telecom networks.
• Appreciate the functions associated with digital telephony.
• Recognize the capabilities of and applications for T1/T3, SONET/SDH and BISDN.
• Understand local-loop limitations and common solutions for broadband access.
• Be able to keep up with the rapidly evolving advances in telecommunications.

• Non-technical personnel who wish to understand the business case, basics requirements and market opportunities for telecommunications and to acquire the knowledge required for sound planning and decision-making.  (Line and staff management, contract and personnel supervisors, marketing and sales employees, finance specialists…)
• Technical personnel  will develop an understanding of the fundamental features and technological solutions developed to provide all manner of telecommunications (voice, data, video, image,…) required by today’s organizations.  (Technical staff and managers, engineers, technicians, system administrators…)

None, but an interest in telecommunication requirements and solutions.

• The Business Case for Telecommunications
• Circuit-switched networks versus packet-switched networks
• Quality of service requirements for voice and data
• Deregulation and the competitive environment:  ILECs, CLECs, ISPs, ….
• Digital telephony
• The local loop challenge, DSL and broadband solutions
• Benefits and implementation of private circuits, T1 and beyond
• Packetized voice and voice over IP
• The latest telecom solution SONET/SDH
•  Evolution from ISDN to BISDN