The use of CMM and CMMI equates to improving the processes. There are two ways to make process changes: random or planned. This workshop takes the students through a step-by-step process for assessing the current processes and recommending improvements.

Management has stated their commitment to improving the software development process. Now the challenge becomes how to effectively implement and manage the process improvement. The first step is for management to emphatically demonstrate their commitment to process improvement. Management must also decide how to: manage the process, set realistic goals, overcome resistance to change, secure buy-in, and sustain the momentum. This informative two-day workshop will explore all of these issues and more. Individuals attending this session will become knowledgeable in techniques that can be implemented immediately upon their return from class.

This workshop is designed to train IT personnel in the basics of a successful test process. It is 2 days of lecture and individual and group workshops presented in an interactive format. Throughout this course, learned skills are practiced using exercises based on the information presented and on the current needs of the attendees. The emphasis is on techniques that allow attendees to transition the skills learned in this workshop to their own work environments.